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After-sales service

A problem with your purchase? We’ll take care of it.

Mattress, accessory or delivery: write to your store’s after-sales team with the form below, or call them directly.

  • 3 stores
  • Email confirmation
  • Reply from your store’s after-sales team
Bright bedroom in the morning with a Bon Sommeil mattress
How it works

Three steps, and your store takes it from there.

  1. Describe the problem

    Fill in the form: your store, your invoice number if you have it, the model and what is happening.

  2. Get the confirmation

    A confirmation email is sent to you right away. Your store’s after-sales team receives your request at the same time.

  3. Add photos

    Simply reply to the confirmation email and attach your photos: your message goes straight to your store’s after-sales team.

By phone or by email

Your store’s after-sales team.

Dial the store’s number, then the after-sales extension.

Form

Write to after-sales.

Your request goes to the after-sales team of the store you choose, and you get an email confirmation.

Fields marked * are required.

Your details are only used to handle your request (see Privacy, Law 25).